On November 2, 2016 Midea, one of the largest dehumidifier manufacturers in the world, issued a recall of more than 4 million dehumidifiers – about 3.4 million sold in the United States and another 850,000 sold in Canada. The recall is for dehumidifiers manufactured between January 2003 and December 2013. The recall is as extensive as it is for two reasons. First, because it affects dehumidifiers manufactured over such a long period of time (over 10 years). And second, because Midea is perhaps the largest manufacturer of dehumidifiers in the world. Midea manufacturers dehumidifiers for more than 50 different brands worldwide including highly popular brands in the United States such as Frigidaire, Danby, and GE.
The recall was issued after more than $4 million of property damage and more than 30 incidents of smoke and fire were reported as a direct result of dehumidifier malfunction. It appears as though the malfunctioning involved dehumidifiers overheating, smoking and catching fire. Note that those dehumidifiers recalled are not necessarily absolutely prone to overheating and catching fire. However, the possibility does exist that they can. Hence, why the recall was issued.
To check whether your particular model dehumidifier was recalled go to this page and input the Brand, Model, and Serial Number of your dehumidifier in the form at the bottom of the page. Note that if you bought a dehumidifier from a brand that isn’t listed in the Brand dropdown list or if you bought a particular model that isn’t listed in the corresponding Model dropdown list then your particular dehumidifier is NOT affected by this recall. An example is the top rated Frigidaire FFAD7033R1. The brand “Frigidaire” is listed in the Brand dropdown list but the model “FFAD7033R1 is not. This means that the FFAD7033R1 was NOT involved in the recall.
It is also possible that you bought a particular brand and model dehumidifier that is part of the recall but that the specific unit you bought is not part of the recall. For example, you may have bought a Frigidaire FAD704DWD, a brand and model that was part of the recall. However, it’s possible that the serial number on your unit will not return a positive match in the database referenced above – this means that your unit was not affected by the recall and that it should be 100% safe to use.
Remember, only dehumidifiers manufactured between January 2003 and December 2013 are affected by the recall. In the above scenario, if you bought your Frigidaire FAD704DWD after December 2013, it’s likely that when you input your unit’s serial number in the database that it will not return a positive match as a unit that is part of the recall.
How This Recall Impacts Our Reviews
We’ve tested and reviewed about 50 dehumidifiers as of the date of this recall (November 2016). Of those 50, we’ve reviewed only two units that may have been impacted (depending on whether a specific unit’s serial number corresponds to a recalled unit listed in the database referenced above)– the Frigidaire FAD704DWD and the Frigidaire FAD504DWD. Both units were replaced by newer models, the Frigidaire FFAD7033R1 and FFAD5033R1, in 2015. All currently top rated Frigidaire dehumidifiers – the FFAD7033R1, FFAD5033R1, and FFAD3033R1 – are NOT affected by this recall and therefore our dehumidifier rankings have not changed.
Notes
- As we noted above, the FAD704DWD and the FAD504DWD were the only dehumidifiers that we reviewed that were involved in this recall. If you find a review for another dehumidifier on this site, rest assured that it was not involved in this recall.
- Many units we reviewed are similar to models that were recalled but are not the specific models that were recalled. For example, the Keystone KSTAD70B was a dehumidifier we reviewed but it wasn’t recalled. The KSTAD70A, however, was involved in the recall. Similarly, the SPT SD-72PE was a unit we reviewed and it wasn’t recalled. The SPT SD-70E was, however, recalled. Again, if a particular dehumidifier is reviewed on this site and it isn’t either the FAD704DWD or the FAD504DWD it was not involved in the recall.
Consumer Feedback
Has a dehumidifier you’ve bought been affected by this recall? If so, let us know the brand and model and what you’re doing about it. Did you call the 1-800 number given by the manufacturer for assistance in getting either a refund or replacement unit? How did that correspondence go? What is the final outcome of your recall claim? Were you issued a replacement unit or a refund? Let us know in the comment section below.
Have a question or comment? Let us know below.
I have a Frigidaire FAD504DWD 50 pint dehumidifier from Amazon 4/28/2014 and it has been recalled as noted about. How do I contact the mfr for settlement. I have called Amazon, but, was told that I have to contact the mfg of this.
Is soleusair dehumidifier GL-DWH-70F-2 serial number 10035430187 on a recall list ?
Thank you for posting this information. I’m coming very late to this recall, but indeed our Frigidaire FAD504DUD just started overheating, and overdrawing power to the point that there was a spark from our circuit breaker box (!). I’ve verified that our specific unit, built in 2011, is included, submitted the necessary photos for reimbursement, and ordered a new Frigidaire FFAD5033W1.
Hi, I have a frigidaire Model FAD504DWD dehumidifier and its happening that I turn it on and it start flowing through the vent hot air and then it just shuts off. I need advise how to get it fix or replaced.
I am afraid to turn it on already because of the risk of fire.
Thanks.
I have a Frigidaire Model FFAD7033R10 dehumidifier which I purchase about 5 years ago. Same as everyone else, error code FO. How do I contact Frigidaire about a replacement? Thx
I own a Frigidaire Model. FAD504DWDE of which I purchased at Home Depot in 2019.? My unit is continuing to display an EC code. I have unplugged the unit trying to make it reset numerous times to no avail. In reading reviews from other customers this is not an isolated incident. Can you replace my unit or recommend a repair. Please advise.
I am having the EC code appear and reappear after unplugging unit. I have just found out that my unit may be under recall? My Serial # is KN 55306731 and Model # FAD704DWD13. I have been reading Q&A’s and it appears that GE will replace the unit. Am I correct or what should I do? Please advise.
i have a frigidaire model fad704dud dehumidifier serial number kn14807161. Has it been recalled
Yes
Purchase a unit from AMAZON in 2018. Frigidaire Model FAD504DWDE.
Worked fine until just recently when it stopped dehumidifying. Digital display went to 30% and the unit become hot to the touch. Tried unpluging and reset. Work for a short period and the problems returned. Not covered by the recall.
I have a GE dehumidifier Model # FM144188 p/no 220264A046
is this included in recall ?????
I have a model #FFAD7033R1AO Fridgedair dehumidifier that about 3 years ago started producing rusty water in the container. Then 2020 it started showing a FO code then wouldn’t run at all. It’s been very disappointing to have a failed dehumidifier with such a famous name. Can you help me??
Have a FAD504DWD which I find out is part of the recall. I have submitted info for a replacement, but I recently registered this with Frigidaire and am bothered that they didn’t say it was recalled! I had been looking online to troubleshoot because as mentioned by someone else above, it started making a different noise and was very hot to the touch and blowing out hot air! That is how we stumbled upon the recall!
I have that one and i ran the model and serial number on multiple sites and it doesn’t show up as affected. Where did you see it was recalled?
Same model here: FAD504DWD from Frigidaire, which now runs very hot and blows hot air, with such a loud noise that continues even after the unit is shut off. Believe it or not, but the loud noise continues after the unit is unplugged!! How can that be possible??
The recall lists do not include this model number but it certainly should be on the list.
What happens now? I entered my info and pictures of a recalled unit but haven’t heard anything back. No confirmation.
Have you had any response yet?
My dehumidifier Model FFAD7033R10 produced an error code of F0. Can this be exchanged for a new model at no cost?
Yes
I would like to know if there was a recall on a Danby Dehumidifier model DDR201/ Serial number is 10102002100120. If there is should I throw it out it is an old unit, or where should I return it?
i have a frigidare model ffad5033r10 and it displays “fo”
im trying to reach the manufacture but to no avail
I have a frigidaire ModelFFAD5033R10 and it give a constant “FO” Fault Code. I am unable to obtain a Service Center to call. The computer answering your service number referenced in the User’s Manual directs me to call Dallas, TX center at 888-845-8226. The message upon answering is “. . .thank you for calling Frigidaire. You have reached a number that is no longer in service. Thank you.” And the line is then dead.
Please provide me with a valid number to call.
Thank you, Wayne Copley
Same problem. Mine says to call 800-944-9044. Haven’t tried it yet.
It’s a dirty filter.
I had a fad704dwd that was recalled.replaced it with a fad704dwd afew years ago. Last week It seemed noisy and when I looked at it there was very hot air blowing from it and the whole base was very warm. This has never happened before. It has never been warm to the touch. This is exactly why I noticed on the other one and found out about the recall. The serial numberis kn51301705 and it is not on the list. It should be. I called frigidaire and got the run around. I was told it is not on the list and it is normal to blow hot air. This has never done this before. After I noticed it I hauled it outside in case it started on fire.two hours later after cooling I put it in the garage. I will probably hold on to it till it is recalled so I can get something for it because I do non know what else to do.
I have a Danby dehumidifier Model DDR45A3GDB that has developed a small burn mark on the left side close to the top. This model isn’t listed in any recall I can find but I suspect it has a potential fire issue. Any comment on what I should do?
Get rid of it! What ruse woud you do?? Burn up?
Is the Haier dehumidifier model# DE65EM-M on recall list? Also is either the Goldstar model DH 40 or the Whirlpool a Gold model # AD50USR1 recalled? We have tried to find a dependable dehumidifier for our basement with no success. Are their any dependable/reliable models out there, with discounts. Previous year models, perhaps? Spending too much time and money on this issue.
Try this tool to see if the models in question are recalled or not.
Have whirlpool gold energy star where do I find model no to see if it been recall
I like to know if my dehumidifier SOLEUS AIR MODEL # GL-DEH-70EIP-6
date code 03/13, S/N #10042090560 is on the recall list
No Soleus models were recalled according to the official recall list referenced in this guide.